Frequently Asked Questions
Find answers to common questions about our protective gear
Are Catalyst cases waterproof?
Many of our cases are IP68 rated, meaning they are fully submersible up to specific depths. Please check the product specifications for your specific model.
Do your cases support wireless charging?
Yes, all Catalyst cases are designed to be compatible with Qi-standard wireless chargers and MagSafe accessories where indicated.
How do I clean my Catalyst case?
You can clean your case with mild soap and warm water. For disinfection, 70% isopropyl alcohol or EPA-approved disinfectant wipes are safe to use.
Will the case interfere with my screen protector?
Our cases are designed to fit most standard screen protectors, though we recommend using Catalyst-branded protectors for the most seamless fit.
What is the drop protection rating?
Most of our impact-protection cases meet or exceed MIL-STD-810G military standards for drops up to 10 feet (3 meters).
Does the case affect call quality or sound?
No, our patented True Sound Acoustic Technology ensures clear audio transmission for calls and music while remaining fully sealed.